Policies & Considerations

During Your Stay


Booking Policy:

We collect 50% in order to confirm the reservation and the balance (along with payment for airport transport) is due 30 days prior to arrival. Full payment is due at time of booking if booking is being made 30 days or fewer before check-in.

Cancellation Policy:

60+ days notice gets full refund
30-59 days notice for a cancellation fee of 50% of rental rate
<30 days notice – no refund

Other Policies:

We offer a few different vehicle options for airport transportation. A car is $120 each way, truck $160 each way and van (for groups of 5+) is $190 each way. You can make this decision when we circle back to you 30 days prior to arrival.

As we get closer to your arrival, you will hear from our concierge team and you will also meet them on-site shortly after your arrival. They can answer any general questions have and will assist you in booking activities, rental vehicle, etc.



WiFi is generally available in the rancho/restaurant, casitas, and pool areas. If the WiFi does not work in Nicasita or by the pool, please turn the WiFi on your device off and back on. You should not have to re-enter the password. Depending on your device, WiFi sometimes is available in the bungalows.


Please do not smoke indoors at Nicasita.


Receive great service from local staff or guides? We encourage a show of appreciation. Your tips make a tangible difference to them! For housekeeping, tips average $1-$2 per day of cleaning.

Booked a guide or service through our manager or concierge? Tip your guide or service provider directly at the end of your trip.


Checkout is at 10:00 a.m. on your departure day. We realize that many clients have afternoon or evening flights or plan to go to a hotel in Managua. We make every effort to accommodate these situations and allow clients to use their room until their departure time. However, if there is another group coming into your room on your departure day, we need clients to have their belongings out of the residence by 10:00 a.m. so we can get it ready for the next guests. We tremendously appreciate your understanding and help with this.


At Nicasita, we work with the local community, supporting an environmentally sound experience based on solid conservation practices. Please help us by turning off all the lights and the Air Conditioning when you leave the residence. This helps save energy not only for us but for the local Nicaraguan community.

Thank you for your considerations!